Our shipping partner will contact you (call or text) in the morning of the delivery day of your order to the shipping address you provided. If you are not at home; a collection slip will be left in your letterbox. With this collection slip and your photo ID you can collect the package at your convenience at the nearest post office.
If our shipping partner attempts to deliver to you and the package returns to us (either due to the wrong address was provided, or we were not updated of your new address), it will be your responsibility to pay the shipping fee to reship the same order.
You will receive a tracking number once the shipment has been made. This will allow you to monitor its journey to your home.